Our approach to privacy

    SteadMark is built on a simple principle: analyze patterns, not people.

    SteadMark reads only the team channels a manager connects, and it does not read channels you have not connected. SteadMark does not read direct messages. Patterns merge into aggregates. Managers see the aggregate, not who wrote each message. Each message is turned into a pattern as it is read. Messages we can't classify right away are held for at most 7 days, then deleted.

    What we retain is the pattern itself: the pattern type (for example, “competence uncertainty”), a confidence score, and an anonymous timestamp. The author is stored as a one-way hash made with a key that stays on our servers. Managers never see the hash or the key. We use it to count how many distinct people expressed a pattern. We do not promise anonymity: SteadMark can trace a pattern to its source.

    We minimize what we store. We keep patterns, not an archive of your messages. Patterns are merged into aggregate totals. The pattern list a line manager sees is team-level and shows a pattern's type, the source channel, and the date, with no names, no confidence scores and no message content, and only for a rollout with five or more people on its roster.

    We will not sell your data and we will not train shared models on it. You can disconnect Slack at any time from Settings. To request deletion of all stored pattern data, contact us.

    What we never do

    • We never produce individual employee performance scores, rankings, or risk labels.
    • We never share recommendations with HR systems, performance review tools, or compensation platforms.
    • We never tell a manager what their direct report said. We tell them what to ask.
    • We never use customer data to train shared models.

    Compliance roadmap

    Regional data residency and customer-managed LLM keys are part of the enterprise architecture. The full security and compliance posture is available on request.

    The four commitments

    The four commitments that appear across every SteadMark surface are listed in full, with the detail behind each one, on our Privacy commitments page.

    For privacy or security questions, contact jim@steadmark.app.